Introduction
Virtual Syndicate LLC (“we,” “us,” “our”) is a U.S.-based digital services company that respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information.
Information We Collect
We collect information you provide directly to us, including:
- Name
- Email address
- Phone number
- Business name and information
- Industry/business type
- Project details and requirements
- Payment information (we do not store or process your payment information directly. All payments are securely handled through Stripe.)
- Any other information you choose to provide via our contact form or in communications with us
We may also automatically collect basic analytics data such as:
- IP address
- Browser type
- Pages visited on our website
- Date and time of visits
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Communicate with you about your project
- Process payments through our third-party payment processor
- Improve our services and website
- Send relevant updates about our services (you may opt out at any time)
- Comply with legal obligations
Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share information only in the following limited circumstances:
- With service providers who help us operate our business (e.g., Stripe for payment processing, hosting providers) under confidentiality agreements
- When required by law or to protect our legal rights
- In connection with a business transfer (merger, acquisition, etc.)
Cookies and Tracking
Our website may use basic cookies and analytics tools to understand site usage. You can disable cookies in your browser settings, though some site features may not function properly.
Data Security
We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal retention requirements)
- Opt out of marketing communications
- Contact us with any privacy concerns
To exercise these rights, email us at [email protected].
Children's Privacy
Our services are intended for businesses and adults. We do not knowingly collect information from children under 13.
Changes to This Policy
We may update this Privacy Policy periodically. The “Last updated” date at the top reflects the most recent changes.
SMS and Messaging Consent
When you opt in to receive text messages from Virtual Syndicate LLC or our clients (contractors using our platform), you agree to receive SMS messages related to lead follow-up, appointment confirmations, service updates, and customer communications.
Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message. Reply HELP for help. Carriers are not liable for delayed or undelivered messages.
We do not share or sell SMS opt-in data or phone numbers with third parties for marketing purposes. Phone numbers collected for SMS communication are used solely to deliver the messages you've consented to receive.
Contact
For privacy questions or concerns: